'Here You Have' Exposes Internet Security's Achilles' Heel
Fri, 10 Sep 2010 11:45:12 -0700
A worm dubbed "Here you have" -- the subject line of the email it hides in -- is spreading wildly across the Internet. The attack comes in the form of a link purporting to take the reader to a PDF file, but instead leads to an executable that tries to send copies of the worm to people listed in the victim's email address book.
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Building brands and revenues: Changing attitudes on customer experience
Thu, 09 Sep 2010 12:28:05 -0700
Today, advances in customer experience management offer organizations powerful options for placing customers at the center of their business and transforming the impact of customer interactions...
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